Frequently Asked Questions

Frequently Asked Questions

I’ve not bought electric gates before – where do I start?

Simply contact us!  We are happy to visit you, see where the gates will go, and discuss all the options with you.  We’ll explain everything simply and clearly.  There’s no obligation and no pressure.

What do I need to know in order to choose the right automated system?

In order to properly install Stagnoli automation, you’ll need to know the type of door/gate, its size and weight, the mode of application, and lastly its end use. Choosing the correct motor is essential for ensuring smooth operation and long life.

Requirements for today’s automatic door opening systems

Sliding doors, gates, garage doors, and shutters: these are just a few examples on a growing list of things requiring automatic door opening systems in home and industrial settings. In particular, the harsh exterior environment, including temperature extremes and humidity, presents design challenges. Furthermore, you must consider user safety features, such as anti-pinch, and security features. Ideally, your automatic door opening system design should be free of audible noise.

Why Do I Need to Hire a Professional Garage Door Installer?

Installing a garage door is highly technical in nature and requires specific tools and knowledge. Without this, you not only stand the chance of getting seriously injured but the installation will be of subpar quality too. This can pose a safety risk for users later on. Because garage doors stand out as one of the largest features of your building’s exterior, a poorly installed garage door is hard to miss. These are some of the reasons why it’s best to let a pro install your garage door.

What Type of Garage Door Opener Would Be Best for My Garage Door?

To pick the right garage door opener for your home, you need to consider the type of drive the garage door opener will be operating on. There are two types of drives you can choose from — chain and screw. The best garage door opener for you would be the one that fits your budget and specific requirements.

Should I Get Battery Back-Up Systems Installed?

Yes. In fact, we recommend doing so in order to keep your gate opener working even during a power cut.

Is it possible to automate any gate?

We offer at large range of automation systems which means that you would be very unlucky to have gates which cannot be automated. We are always happy to advise on the most suitable system. Please feel free to contact us by telephone or email if you require advice.

What do I do in the event of power failure?

All systems have some form of manual release in case of a power or system failure. Some systems allow battery back up and will continue to work for a period in the event of power outage.

Can you automate my existing manual gate?

We often convert existing gates into an automatic electric gates. Of course, we’ll have to check things like the type and condition of the gates, and the availability of space for the automation machinery.  We’re happy to visit you to do this.  Automating an existing gate is a quick process: we usually finish the job in one day.

Do I need planning permission from my council for an electric gate?

That depends.  Automating an existing manual gate does not need planning permission.  Adding a new electric gate probably will, so it’s always best to check with your local council.

Are electric gates reliable?

Our electric gates are very reliable.  To support this reliability we recommend one of our a routine preventative maintenance packages: please contact us to find out more.

Do you offer a maintenance service?

We do.  Our routine maintenance service makes sure your gates are giving ensure optimum performance, increases their reliability, and helps extend their working life.  Plus, they can identify and rectify minor issues before they develop into major issues.

What happens is my gate gets damaged, say by a careless driver?

Simply contact us and we will come and mend it.  Then, if the damage is serious,  talk to your insurance company about recovering the costs.

How do I control my electric gate?

There are lots of options, which can easily be combined.  Just choose whatever works best for you.  The options include radio remote control key fobs, internal release buttons with intercoms, and numeric keypads.  To allow visitors to leave you can use release buttons or keypads inside your premises.

Can I open my gates without getting out of my car?

Yes – that’s one of the main reason people choose electric gates.  Our remote controls work perfectly from inside you car.  This is very convenient: there’s no need to get out of your car into the cold and the rain.  It’s also secure: car jackers target drivers who leave the car running while they open their gates.

How long does it take you to install a gate?

For domestic gates it usually takes one or two days to complete the installation.  This depends on factors like how far we have to run the power  cables to reach the mains, and on the gate control system you have chosen.  We will discuss this with you as part of our site survey.

Do you use sub-contractors to install your gates?

No.  Some of our competitors use sub-contractors to install gates, to save a few amounts.  We only use our own staff, so that we can be sure the job will be done properly, and the customer service will meet our high standards.  Our staff are well trained and experienced.  They understand that we expect them to deliver excellent customer service, all the time.

How much will it cost?

Costs will vary depending on the size of your automated entrance, what application it’ll be used for, and which accessories you require. For a quote, please call us on 9986165222 or email us.

If I have my industrial or commercial site to protect, what options do I have for electric gate openers?

You have several options to choose from. Our automatic gate openers are a standalone solution, where individuals may gain access by swiping a tag across the unit. Up to 2000 tags may be stored at any one time.

If you prefer a keypad solution, we carry the system, a vandal-resistant unit that accepts up to 2000 users and provides entry by using PIN codes and/or proximity cards.

Which Type of Automated Gate System Should I Opt For?

While this mostly depends on whether you’re installing a new gate or getting an existed gate automated, there are few things you need to consider. When you come to us to discuss your options, we usually look at the following factors:

  • Privacy and security
  • Access to property
  • Ease of use
  • Convenience
  • Aesthetic appeal
  • Type of automation

Can I Contact You for Gate Repair and Servicing?

Of course, you can. We provide all types of gate repair and installation services for home and business owners in India. Besides gates, we also fix and service sliding gate tracks and gate openers. Call us for a free estimate.

How should I care for my remote control handset?

Handsets for garage doors can be fragile as they are electronic devices and should be handled with some degree of care. Shield them whenever possible from direct sunlight, heat, water, and do not press buttons using sharp objects.

What are some tips for general care of my Gate, Shutter & Garage Door?

Different environmental conditions will effect doors and their hardware to varying degrees, but like many things around your home, a little care and attention can be of great benefit!

Should I use a professional installer?

At C4G Automation Pvt. Ltd.  Gate, Rolling Shutter and Garage Door Center, we firmly believe that the installation of a garage door is not a do-it-yourself job.  A garage door is the largest moving object in your home and because of the large number of small parts; its installation is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door.  One of the other services a professional installer can provide is the disposal of your old door, if you are replacing a door.  Professional installers can typically install a door in a few hours and are careful to make sure safety requirements are met.  Installations by most homeowners typically span several days and cause much frustration.  In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you.

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